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Shipping Policy

Last Updated: July 2026

Thank you for shopping with DaruShifa Homeo.

We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy to understand how your order is processed and delivered.

Order Processing

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During promotional campaigns or peak shopping periods, processing times may be slightly longer.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Towns: 3–6 business days

  • Remote Areas: Delivery may take additional time depending on the courier network.

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or unforeseen courier delays.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure someone is available at the delivery address to receive the parcel and make the payment.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before your order is confirmed.

Any promotional offers for free shipping will be clearly mentioned on our website.

Order Tracking

Once your order has been dispatched, you will receive your tracking information (where available).

You can track your shipment directly through the Trax Pakistan Tracking page:

https://trax.pk/tracking/

If you need assistance locating your tracking number, please contact our customer support team.

Failed Delivery Attempts

If the courier is unable to deliver your parcel after multiple attempts due to:

  • Incorrect address

  • Unreachable phone number

  • Customer unavailable

  • Refusal to accept delivery

the shipment may be returned to us. Our support team will contact you to arrange a new delivery if possible.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your parcel.

When reporting an issue, please provide:

  • Your order number

  • Photos of the package and product (if damaged)

  • A brief description of the issue

We will review the matter and assist you as quickly as possible.

Delivery Delays

While we strive to deliver every order on time, occasional delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier operational issues

  • Natural disasters

  • Government restrictions

We appreciate your patience in such situations.

Need Assistance?

If you have any questions regarding your shipment or order status, please contact us.

Email
darushifahomeo@gmail.com

Phone & WhatsApp
0333 9500136

Our customer support team will be happy to assist you.